Product return

Return Procedure

1. If you are near our offices
In this case you can visit our offices and, after the condition of the product is checked by the competent official, he will guide you for further.

2. If you receive via courier
In this case:
· Pack the product in a larger box so that it is protected during shipment.
· Place in the package you have made a document in which you tell us how you want to resolve the financial backlog, if the product is deemed capable of return.
· Send the parcel, through the courier agency from which you received your order, to the attention of the Returns Department. Please note that return costs are borne by the customer.

Return Terms
1. The date of receipt of your order with the date of submission of the request for return should not exceed 14 calendar days.
2. The packaging has not been violated and is in its original (factory) condition.